FAQs

Frequently Asked Questions

Care Instructions Frequently Asked Questions

Our sterling silver jewelry will not tarnish or leave marks on the skin and water won't alter their appearance! The crystals and gemstones are of the highest quality but treat them with care as it is possible they will break when dropped to the ground from a height.

Gift Wrapping And Packaging

Our jewelry comes in a lovely box that is ideal for storing other items in as well! Orders are shipped in a bubble envelope to ensure that the item arrives in perfect shape as sometimes items are not treated carefully during transport.

Shipping

Free standard but tracked shipping anywhere in the world is included. You also have the option to pay for express shipping. We will provide you with a tracking number and will need your signature at delivery. 

Returns

We do accept returns . You should contact us in within 7 days of receiving the item(s). We kindly ask that you explain to us the damage of the item and send us some pictures of the damage.

Wholesale Availability

We could provide wholesale prices and quantities just as long as you allow us with some time as we are only a small team creating the jewelry.

Custom and personalised orders

Custom and personalised orders are available! If you tell us your idea and it is possible for us to do it, we will have the jewelry ready and reserved for you!